Terms of service

TERMS OF SERVICE - Lucky Mystery Scoops

Last Updated: January 15, 2026

By purchasing from Lucky Mystery Scoops, you agree to these terms.

1. MYSTERY PRODUCT NATURE

• All products are mystery boxes with random contents
• Specific items cannot be requested, selected, or guaranteed
• Contents vary by scoop and are not guaranteed
• Items may differ from promotional images or social media posts
• All sales are final - no returns, exchanges, or refunds

2. PRODUCT INFORMATION

• We reserve the right to substitute items of equal or greater value
• Bonus items may occasionally be included but are not guaranteed
• Products may contain small parts - not suitable for children under 3

3. LIVE RECORDING ADD-ON

• Only available if purchased at checkout
• Cannot be added after purchase
• Recording times vary based on order volume
• Recordings are for personal use and may be shared with credit to Lucky Mystery Scoops

4. ORDERS & PAYMENT

• All prices in USD
• Payment processed at time of order
• We reserve the right to refuse or cancel any order

5. SHIPPING

• Shipping times and costs vary by location
• We are not responsible for shipping delays beyond our control
• Risk of loss passes to you upon delivery to carrier

6. LIMITATION OF LIABILITY

• Products sold "as is"
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the purchase price paid

7. CONTACT For questions, contact us through our Contact page.

8. CHANGES TO TERMS We reserve the right to update these terms at any time. Continued use of our site constitutes acceptance of any changes.