Shipping policy

SHIPPING POLICY - Lucky Mystery Scoops

Last Updated: January 15, 2026

PROCESSING TIME Orders are typically processed within 3-5 business days. During busy periods, processing may take longer.

SHIPPING METHODS & RATES

  • Shipping costs are calculated at checkout based on your location
  • We ship via USPS/UPS/FedEx (carrier may vary)
  • Delivery times vary by location and shipping method selected

DOMESTIC SHIPPING (United States)

  • Standard Shipping: 5-7 business days after processing
  • Expedited options may be available at checkout

TRACKING You will receive a tracking number via email once your order ships.

SHIPPING RESTRICTIONS

  • We currently ship within the United States only
  • PO Boxes accepted
  • We are not responsible for incorrect addresses provided by customers

DELAYS We are not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs (if applicable)
  • Incorrect shipping information provided

LOST OR DAMAGED PACKAGES

  • If your package is lost or damaged in transit, contact us within 48 hours of expected delivery
  • We will work with the carrier to resolve the issue
  • Claims must be filed promptly

INTERNATIONAL SHIPPING Not available at this time.

QUESTIONS? Contact us through our Contact page for shipping questions.